When a problem strikes, you need an emergency plumber; it could be day or worse, middle of the night! It’s always a Sunday, and the uniform needs washing. Who are you going to call? Heat Norfolk can help. Call us on 01603 873 062
What does an Emergency Plumber do?
Our Emergency Plumber will spring into action and attend your location as quickly as possible, providing you with the reassurance that help is on the way. They may fix the problem there and then or provide a temporary solution until you have approved the quote or until any specialist part is located. Heat Norfolk carries most components as part of their emergency equipment, so we will nearly always offer to fix the solution the same day.
How can an Emergency Plumber help you?
Of course, fixing the immediate problem is the plumber’s main responsibility. However, it is important to understand and fix the issue to avoid causing additional issues if the heating system is not working optimally or if there are other factors affecting it.
How can you help your Plumber in an Emergency?
Your role in an emergency is crucial. The more information you can share with us, the better. It will allow us to come prepared. We realise that you are not an expert, but you know your home. Even if you are not sure, telling us where it is and what it is likely to be will help. Please share an image of the pipe and area affected. This can also help. You can email that to us: info@heat-norfolk.co.uk
Why is it Important to call an Emergency Plumber?
When a problem occurs, and you need a plumber, it is vital that you mitigate damage by isolating the source. The more information you can provide, the better.
Here are some tips to reduce damage
Can you turn off the mains water? This is typically found in your home in the first instance. Try under your kitchen sink or under the stairs cupboard. These main shut-offs are typically a tap or a handle that will allow you to stop water from entering your water system.
If this is not possible –
If the leak is from a water pipe, catch as much water as you can in a bucket or anything safe that you have to hand. If the leak is from a copper pipe, then you can be fairly sure that you can tip any excess water down the sink or toilet.
Use Towels if you are unable to get the leak and ring them out to give yourself a chance to limit water damage.
Find a tray or anything you can to help. If there are any electrical items that are near (Safety first; if in doubt, leave them), then you could unplug them and remove them from the affected area.
Depending on the issue, we could suggest you cut the power in rare cases. This is especially true if a shower tray or bath is leaking through spotlights in the kitchen or living room, for example. We will always ask you if you are confident to do so and if you know where the switchboard is. Remember to dry your hands if you need to do this.
Thoughts
This article has outlined the importance of needing to find an emergency plumber Norwich. We have provided two ways to contact us and also some tips to avoid too much water damage. We have explained why it is important to provide as much information as possible. We have also explained that an emergency plumber will fix the problem with either a short-term fix with follow-up or a permanent fix if time and budget permit. Is it possible for us to provide a full review of the plumbing system and report?
We work with commercial property plumbing and residential plumbing issues and provide heating servicing and other key support. Heating installation and ground source solutions if you are looking to upgrade or implement new technology on your new or existing property. If you are a landlord and would like a professional company to support your property portfolio, give us a call to discuss. We are happy to help and would appreciate the opportunity to quote.